WHIMSICAL ART ON HANDBAGS FOR A TROPICAL LIFESTYLE! FREE SHIPPING
WHIMSICAL ART ON HANDBAGS FOR A TROPICAL LIFESTYLE! FREE SHIPPING
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Frequently Asked Questions

Q.  How Do I Place An Order?

          A. Simply click on the item you wish to purchase, then proceed to the checkout page where you will be prompted to enter your credit card and shipping information.  Alternatively, you may use PayPal.

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Q.  Is My Information Secure?

          A.  Your credit card information is encrypted during transmission using secure socket layer (SSL) technology which is widely known and trusted on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

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Q.  How long does it take for production & shipping?

          A.  Production Time 5 - 7 days

All Tropical Art Chick purses are done thru a POD (Print on Demand) process. I do not stock my own inventory. When you place an order it is forwarded to the factory, who then prints and ships your product. This is why shipping times take longer.  I currently offer DHL Express shipping on all Large Leather Tote Bags. This is offered at an additional charge of 8.00 per item. After production time your product will arrive in the USA in 5 - 7 days.

Shipping Times

USA - 10 -12 days via China Post & USPS

DHL EXPRESS SHIPPING 5 - 7 day (Large leather tote bags only)

Tracking : http://www.17track.net

INTERNATIONAL 10-15 days

To  AU • UK • FR • IT • DE
ES • NL • CH •SE • JP • NZ • RU
UA • IL • NO • TR • HU • PL • LU
FI • IE • PT • KR • SG • MY • HK
SA via  China Post

Tracking : http://www.17track.net

INTERNATIONAL 15-35 days

To BR • MX • BE • DK • AT • CZ
GR • AR • PE • CL • ZA via China Post

Tracking : http://www.17track.net

PLEASE NOTE: Shipping can take longer at peak periods during holiday season.

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Q.  Where Does My Item Ship From?

          A.  My art prints come directly from my studio in Bradenton, FL. Purses are "printed on demand" when the order is placed and are shipped directly from the factory in China.

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Q.  Will My Order Have A Tracking Number?

          A. Yes! Your order will come with a tracking number. The tracking number will be emailed to you as soon as your order ships from the factory. PLEASE NOTE: Your order will be sent from the manufacturing warehouse to the shipping warehouse so It can take 2 - 3 days before your tracking number will register in the system. Once it is sent out from the shipping warehouse you will be able to track your order through http://www.17track.net

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Q.  Do You Provide Refunds?

          A.  Yes!  Please refer to the refunds policy which is located on the refunds page for full details.

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Q.  Why are some designs not available on every purse style?

          A.   Some designs can not be modified to fit each and every purse design. If the artwork cannot be cropped to fit the purse model I do not include it in the collection.

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Q.  What is PU leather?

          A.  PU leather is simply artificial leather. It was created to look and feel like leather but without having to use real animal skin.

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Q. How Can I Reach You?

          A.  I can be reached by email at tropicalartchick@gmail.com or by phone, 941-350-5484. I try to respond within 24-48 hours.  You can also visit my Facebook page Tropical Art Chick  and use messenger!